Whether it is buying a house or getting a mortgage, they are big decisions of our lives. It is important to work with a person who really understand the needs and compassionate. I have known Catherine for a little while now and had many interactions. She is compassionate and goes above and beyond for her clients. She has her finger on the pulse and know her industry really well. It is my pleasure recommending Catherine to all my friends.
My husband and I found Catherine’s services to be exceptional. She went over and beyond in helping us obtain financing for our new home. My husband and I were traveling abroad and with the time differences and short time line, she delivered. She assisted myself in understanding and walking through every step of the contract. I am grateful for her care and attention for helping us. I would highly recommend her services to anyone and most definitely would use her services again.
We can’t thank Catherine enough for her help in securing a mortgage for our first home purchase! She’s a pleasure to work with — smart, organized, fast and very professional.
We have dealt with Catherine in very difficult and time consuming offers, and she was very professional, returned my calls quickly and had the answers fast and efficiently. We Highly recommend Catherine.
Catherine was so incredibly helpful for this first time home buyer. She took the time to explain all the steps, made sure I stayed on track by checking in consistently, worked so hard to get me a reasonable rate, and was always accessible/approachable with an answer to any question I had, no matter how trivial it was. She made sure I was comfortable with my final decision, and in the end I couldn’t be happier with my experience!
Catherine was extremely patient with me, and answered my millions of questions. I really appreciated the time she spent to explain things to me since I’m a first time buyer. She also went the extra mile and got a bit more of a discount on my rate from the lender, even after I signed and agreed for a higher one!
All in all, great experience in dealing with Catherine. Responds quickly even at absurd hours sometimes! Professional, responsive and friendly. I definitely recommend her services.
Catherine helped us during the very stressful time of buying our first home in Victoria, BC. Catherine started by first reviewing all our financial information letting us know very clearly what our purchasing options were and what our mortgage payments would be ensuring we were able to make our payments and stay within a comfortable zone. Catherine was very knowledgeable about the different mortgages available and ensured we understood the difference between different products. We were not easy clients- over the time we searched for our home we bid on a total of 8 different homes. Catherine was clear about when we could remove our financing subject- which made the process less stressful. When we were successful, Catherine arranged quick turn around on appraisals and approval. Through all of this, Catherine maintained professionalism and optimism which was so important. With Catherine you don’t just get a mortgage specialist but you get the opportunity to work with someone you actually want to spend time with. Catherine is very responsive to phone calls, texts and emails. My husband and I have very busy jobs and work long hours which Catherine always accommodated without complaint and always with the energy we needed to pursue on. There were many added benefits like when we purchased our home she gave us a beautiful gift and even made a donation in our name to a great cause!
Few people have the opportunity to report to a manager who is also a motivator and mentor—but I did when I worked for Catherine.
Catherine expertly filled the role of Cellar Door Manager in the All Saints Estate team for 6 months. I was always impressed with Catherine’s ability to handle even the toughest customers so effortlessly, and her ability to manage a team of Hospitality staff was second to none. No matter how hard a day we might be having, Catherine always made sure we went home with a smile on our faces. Any employee would be lucky to have Catherine as their manager.
Having worked in a number of professional dealings with Catherine, I believe I can speak to her character more than a simple company bio can say. Catherine is one of the most dependable, hard-working, organized people I have had the pleasure of working with. She understands financial risk and what it may mean for you and your family. She is not afraid to sacrifice a making a sale if it means doing the right thing for you. It is my pleasure to personally endorse Catherine.
Catherine is professional, friendly, and personable. She always promptly replies to our questions and concerns during every step of our mortgaging process. I highly recommend reaching out to her for all of your mortgaging needs!
I’ve had the pleasure of working with Catherine Ellis of Xeva Mortgage on a number of real estate transactions and would highly recommend her not only to individuals looking for a professional, friendly and knowledgeable mortgage specialist, but also to others in the industry looking to expand their network.
Catherine consistently goes above-and-beyond when it comes to providing the highest quality of customer service to her clients, and is always focused on keeping them informed and finding the best solutions to their needs. The work that Catherine does behind the scenes to ensure that everyone has what they need to complete the deal as planned is greatly appreciated – as this makes my job as the lawyer handling the transaction much easier.
If you’re thinking about purchasing a home, refinancing a property, or looking to expand your business it will be very important to have someone who remains up-to-date on the constant changes in the industry in order to protect your investment. Do yourself a favour and reach out to Catherine – you’ll be in good hands.
Real Estate Lawyer, SEGEV LLP
We recently financed our first home with Mortgages by Catherine. Catherine made the whole process easy, smooth, and relaxed. She sat down with us to assess what we both wanted and ensured that our dreams fit with what we could afford. She confidently answered our frantic calls after home showings- easing our financing concerns and worries as we submitted offers. When our mortgage was approved she went through every document answering our endless questions. The process could not have been more easy or clear and we are so grateful for the time and energy she spent with us. We would definitely refer Mortgages by Catherine to anyone looking to buy or refinance their home. Her passion and hard work for ensuring her clients are taken care of and supported, from mortgage pre-qualification until well-after their closing date, is apparent in everything she does. Thank you again Catherine, we are so happy we had you to support us in the purchase of our first home!